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Use the tracking code you receive by email to track the status of your order. Enter the tracking number in the "Shipment Tracking" section of the website to see the current status of your shipment.

If you are not satisfied with your order, please contact us at info@vaedrix.com. Please describe your problem in as much detail as possible by providing a photo or video of the defect. After assessing the problem with the ordered product, we will try to reply as soon as possible and find a mutual compromise to solve the problem.

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If you have unanswered questions or need further information, please contact us at info@vaedrix.com.

Our customer service team is always ready to help and answer your questions.

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